EnduroPath is committed to your satisfaction. We want you to achieve your fitness goals with confidence in our products.

Return Windows

• Fitness Equipment: 30 days from delivery
• Supplements: 30 days (unopened with seal intact)
• Apparel/Accessories: 30 days with tags attached
• Defective Items: 60 days for manufacturing defects

Eligible Returns

We Accept Returns For:

• Unused items in original packaging
• Defective or damaged products
• Items not matching description
• Incorrect items shipped

Non-Returnable Items:

• Opened supplements (safety/health regulations)
• Used personal care items
• Custom or personalized equipment
• Digital products or services

Return Process

Step 1: Contact Us

• Email: returns@enduropath.com
• Include order number and reason for return
• Receive Return Authorization (RA) number

Step 2: Package Return

• Include all original packaging and accessories
• Items must be in resalable condition
• Attach RA number to package

Step 3: Ship Return

• Use provided return label when applicable
• Customer pays return shipping unless item is defective
• We recommend tracking for all returns

Refund Process

Processing Timeline:

• Refunds processed within 3-5 business days after receipt
• Original payment method will be credited
• Allow 5-10 business days for refund to appear

Refund Amounts:

• Full product price for eligible returns
• Original shipping refunded only if item was defective
• Return shipping costs are non-refundable

Exchanges

• Available for size/color variations when in stock
• Defective items exchanged immediately
• Exchange shipping covered for our errors only

Damaged or Defective Items

Immediate Action Required:

• Report within 48 hours of delivery
• Email photos to: support@enduropath.com
• Include order details and damage description
• Replacement or full refund provided promptly

Fitness Equipment Returns

Special Considerations:

• Large equipment may require freight pickup
• Assembly/disassembly may be customer responsibility
• Some items subject to restocking fees
• Professional installation voids return eligibility

Supplement Safety Policy

For health and safety compliance:

• Opened supplements cannot be returned
• Tampered seals void return eligibility
• Expiration dates must be clearly visible
• FDA regulations strictly enforced

Contact Our Returns Team

Customer Service:

• Email: returns@enduropath.com
• Phone: 000-000-0000